We are Arcadia Tech, a remote-first company building tools used by thousands of teams worldwide. Our sales team is growing and we need a Senior Customer Success Manager to help us reach the next level. You will work alongside a senior team with high standards and a strong culture.
What You'll Do:
- Collaborate with customer success on seamless handoffs post-sale
- Build and maintain a healthy sales pipeline using CRM tools
- Maintain accurate records of all sales activities in Salesforce
- Manage the full sales cycle from prospecting to closing
- Develop and deliver compelling product demos to potential clients
What We're Looking For:
- Ability to drive technical decisions with long-term impact
- 5+ years of relevant professional experience
- Strong system design and architectural thinking
- Excellent communication and stakeholder management skills
What We Offer:
- Competitive salary with equity or performance bonuses
- Health, dental, and vision insurance (or stipend for international hires)
- Flexible hours — we trust you to manage your time
- Company-wide team retreats twice per year
- Fully remote — work from anywhere in the world
To apply, send your resume and a short note about why you are excited about this role. We review every application and respond within 5 business days.