At PivotX, we are reimagining how teams approach sales. Our remote-first culture lets talented people do their best work without the limits of location. We are looking for a Senior Customer Success Manager who shares our values and is excited to grow with us.
What You'll Do:
- Provide market feedback to product and marketing teams
- Develop and deliver compelling product demos to potential clients
- Exceed quarterly revenue targets and contribute to team growth
- Maintain accurate records of all sales activities in Salesforce
- Manage the full sales cycle from prospecting to closing
- Collaborate with customer success on seamless handoffs post-sale
- Identify customer needs and align solutions to their goals
What We're Looking For:
- Proven track record of delivering complex, high-impact projects
- Excellent communication and stakeholder management skills
- Ability to drive technical decisions with long-term impact
- Experience mentoring junior and mid-level team members
What We Offer:
- Unlimited PTO and company-wide recharge days
- Fully remote — work from anywhere in the world
- Annual learning and development budget ($1,500+)
- Parental leave and family-friendly policies
- Company-wide team retreats twice per year
To apply, send your resume and a short note about why you are excited about this role. We review every application and respond within 5 business days.